Acceptable Use Policy

This Acceptable Use Policy (the "Policy") sets out the rules for every page, conversation, and account on Yerba. It is the formal, clause-numbered companion to our plain-language Trust & Safety overview, and it works alongside our Terms of Service, which it forms part of. Where this Policy and the Terms of Service describe the same subject, read them together.

This Policy applies to everyone who uses Yerba: creators who build and run a page, and fans who view or chat with one. By using Yerba, you agree to follow this Policy. If you do not agree, do not use the service.

Yerba is strictly 18+, and for adults only. Every person who uses Yerba, every creator and every fan, must be at least 18 years old, or the age of majority where they live if that is higher. Creating a page means confirming that you are an adult and that everyone featured in any content you link to is a consenting adult. We may request age or identity verification at any time, and we suspend any account we cannot confirm belongs to an adult.

Yerba is for running a clean, public chat page that talks with fans in your voice and shares your own destination link inside the conversation. The public page stays free of explicit media: it is a friendly conversation, not a gallery, and the creator's link is delivered inside a chat reply rather than listed in the page. Where that link goes is the creator's own destination, governed by that destination's own rules. Using Yerba in this way, to guide interested fans toward the platform and offers you choose to connect, is exactly what it is built for.

The following are never allowed on Yerba, by any creator or fan, in any form. Each is a serious violation of this Policy:

1. Minors.Anyone under 18, and any content that sexualizes or exploits a minor. This is reported to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement, and the account is terminated.
2. Non-consensual material.Any leaked, hacked, hidden-camera, or "revenge" content, and anything shared without the clear consent of everyone in it.
3. Impersonation. Pretending to be another person, or claiming to be someone you are not. You may only run a page as yourself or as a creator you are authorized to represent.
4. Trafficking, coercion, or exploitation. Anything that promotes or facilitates human trafficking, sexual exploitation, or coercion of any kind.
5. Illegal activity. Any content or conduct that is illegal where the creator is, or where their fans are.
6. Abuse of the platform.Spam, malware, scraping, probing, circumventing our limits or protections, or any attempt to harvest another creator's link or inflate clicks, traffic, or usage by artificial means.
7. Harassment or hate. Harassing, threatening, or defrauding any person, exposing their private information, or attacking people on the basis of who they are.

You own the destination you link to, and you are responsible for it. You follow the rules of whatever platform you send fans to, and you make sure your page, persona, and links comply with all applicable laws and with each connected platform's terms. You keep appropriate consent and age records for everyone featured in the content behind your link, and you provide them to us or to the relevant authorities where required. Yerba hosts the conversational layer, not your destination content; keeping that content lawful and properly documented is your responsibility. See our Privacy Policy for how we handle the data you and your fans share with us.

When we find a violation, we act in proportion to it. Depending on what we find, we may remove content, disable or suspend a page, or permanently terminate an account. Serious violations, in particular anything involving a minor or non-consensual material, mean immediate termination and a report to the appropriate authorities, and we may preserve and disclose related information as the law requires or permits. We aim to be fair and to tell creators why we acted, but the safety lines in Section 4 are non-negotiable and are enforced without exception.

Enforcement is not the only way we look out for people. Every Yerba agent is also built to step out of character and share crisis resources when a conversation shows signs of distress or self-harm, rather than carrying on as usual. See our mental health & crisis support page.

If you see something on a Yerba page that breaks this Policy, or you believe content involves a minor, was shared without consent, or impersonates you, tell us and we will act quickly. Email us at support@yerba.chat with the handle (the yerba.chat/username address) and a short description of what you saw. Reports about minors or non-consensual content are treated as urgent. If you are the person in content posted without your consent, or you are requesting a takedown, include enough detail for us to find it and we will remove it and follow up.

We may update this Policy from time to time as the service evolves and as legal requirements change. When we make a material change, we will take reasonable steps to let you know, such as by posting the updated Policy with a new effective date. Changes take effect when posted unless we state otherwise, and your continued use of Yerba after they take effect means you accept the updated Policy. If you do not agree to a change, stop using the service and you may close your account.